Privacy Policy

1. Introduction

Welcome to InfluencerHub ("we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform.

By using InfluencerHub, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our platform:

• Account Information: Name, email address, password, phone number, company name
• Profile Information: Bio, profile picture, social media handles, follower counts, engagement metrics
• Payment Information: Bank account details, UPI ID, payment method preferences
• Content: Campaign briefs, submitted content, messages, reviews, and feedback
• Verification Documents: Government-issued IDs, business registration documents (as required)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, features used, time spent, click patterns
• Cookies and Tracking: Session data, preferences, analytics information
• Location Data: General geographic location based on IP address

2.3 Third-Party Information

We may collect information from third-party sources:

• Social media platforms (when you link your accounts)
• Public databases and data aggregators
• Marketing partners and service providers
• Payment processors

3. How We Use Your Information

We use the collected information for various purposes:

3.1 Platform Operations

• Creating and managing your account
• Facilitating connections between brands and influencers
• Processing campaigns and content submissions
• Managing payments and payouts
• Providing customer support

3.2 Communication

• Sending transactional emails (confirmations, notifications)
• Providing campaign updates and status changes
• Responding to inquiries and support requests
• Sending marketing communications (with your consent)

3.3 Platform Improvement

• Analyzing usage patterns and trends
• Developing new features and services
• Personalizing your experience
• Conducting research and analytics

3.4 Security and Compliance

• Detecting and preventing fraud
• Ensuring platform security
• Enforcing Terms and Conditions
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

Your profile information is visible to other platform users as necessary for:

• Brands discovering and evaluating influencers
• Influencers viewing campaign opportunities
• Facilitating campaign collaborations

4.2 With Service Providers

We share information with trusted third-party service providers who assist us with:

• Payment processing (payment gateways, banks)
• Cloud hosting and storage
• Email and communication services
• Analytics and marketing tools
• Customer support platforms

4.3 For Legal Reasons

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our Terms and Conditions

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

6.1 Access and Update

You can access and update your account information at any time through your account settings.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

6.3 Deletion

You can request deletion of your account and associated data. We will retain certain information as required by law or for legitimate business purposes.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link or adjusting your email preferences.

6.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand how you use the platform
• Preference Cookies: Remember your settings and choices
• Marketing Cookies: Used to deliver relevant advertisements

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After account deletion, we may retain certain information in anonymized or aggregated form for analytics and reporting purposes.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or platform notification. The "Last Updated" date at the top indicates when the policy was last revised.

13. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect
• Know whether we sell or share your personal information
• Access your personal information
• Request deletion of your personal information
• Opt-out of the sale of your personal information
• Non-discrimination for exercising your rights

14. European Union Users (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: